Privacy Policy

Last updated: 17 July 2026

This Privacy Policy describes how the personal data of users who visit and use luximmobiliare.com are processed, in accordance with Regulation (EU) 2016/679 (“GDPR”) and the applicable Italian legislation concerning personal data protection and the use of cookies.

1. Data Controller

The Data Controller is:

Lux Estates S.r.l.
Via Sa Sasimedda 16
07026 San Pantaleo – Olbia (SS), Italy
VAT No.: 02847760903
R.E.A. No.: SS-209392
Email: info@luximmobiliare.com
Certified email (PEC): luxvillas@pec.it

For any enquiries concerning the processing of personal data or the exercise of rights under the GDPR, users may contact the Data Controller using the details provided above.

2. Personal Data Processed

Users are not required to provide their personal details simply to browse the website.

However, the website may collect and process the following categories of data:

• browsing data, such as IP address, browser type, device used, pages visited and date and time of access;
• identification and contact details, such as first name, surname, telephone number and email address;
• information voluntarily entered in contact forms;
• information relating to property enquiries, preferences and requirements expressed by the user;
• information provided by email, telephone or other communication channels;
• data collected through cookies and similar technologies, as described in the relevant section of this Policy.

Users are advised not to provide unnecessary personal information or special categories of personal data unless strictly required.

3. Purposes and Legal Bases of Processing

Personal data may be processed for the following purposes:

Responding to User Enquiries
Data provided through contact forms, by email or by telephone are used to respond to enquiries concerning properties for sale or rent, real estate services and other information.

The legal basis for processing is the performance of pre-contractual measures taken at the user’s request.

Providing the Requested Services
Personal data may be processed to arrange property viewings, prepare proposals and manage negotiations, bookings, rentals, property sales and additional services requested by the client.

The legal basis for processing is the performance of a contract or pre-contractual measures.

Complying with Legal Obligations
Personal data may be processed to comply with the administrative, accounting, tax, contractual and regulatory obligations applicable to the company’s business activities.

The legal basis for processing is compliance with a legal obligation to which the Data Controller is subject.

Protecting the Company’s Rights
Personal data may be processed to prevent misuse, establish liability, manage disputes and protect the rights and interests of the company in judicial or extrajudicial proceedings.

The legal basis for processing is the legitimate interest of the Data Controller.

Marketing and Promotional Communications
Subject to the user’s consent, contact details may be used to send newsletters, updates, property proposals, offers and promotional communications.

The legal basis for processing is consent, which may be withdrawn at any time without affecting the lawfulness of any processing carried out before its withdrawal.

4. Processing Methods

Personal data are processed using electronic, digital and, when necessary, paper-based systems.

Lux Estates S.r.l. adopts appropriate technical and organisational measures to protect personal data against loss, destruction, unauthorised access, disclosure, alteration or unlawful use.

Personal data are processed exclusively by authorised and appropriately trained personnel or by external service providers appointed, where required, as Data Processors pursuant to Article 28 of the GDPR.

5. Provision of Personal Data

The provision of data marked as mandatory in the website’s forms is necessary to allow Lux Estates S.r.l. to respond to enquiries and provide the requested services.

Failure to provide the required data may make it impossible to process the user’s request or establish the relevant contractual relationship.

The provision of data for marketing purposes is optional. Refusing or withdrawing consent for such purposes will not prevent users from accessing other services.

6. Recipients of Personal Data

Where necessary, personal data may be disclosed to the following categories of recipients:

• authorised employees and collaborators of Lux Estates S.r.l.;
• providers of IT, hosting, website maintenance and security services;
• administrative, tax, legal and professional advisers;
• banks, insurance companies and payment service providers;
• property owners, clients, professionals and other parties involved in managing real estate enquiries, where necessary;
• providers of additional services requested by the client;
• public authorities, supervisory bodies and law enforcement agencies, where required by law.

Personal data will not be disseminated or made publicly available unless the user has provided specific consent or disclosure is required by law.

7. Transfers Outside the European Economic Area

Where any service providers used by the website process personal data outside the European Economic Area, such transfers will be carried out in accordance with Articles 44 and following of the GDPR.

Transfers will be based on an adequacy decision, the Standard Contractual Clauses approved by the European Commission or another safeguard permitted under applicable data protection legislation.

8. Data Retention

Personal data are retained only for as long as necessary to fulfil the purposes for which they were collected.

In particular:

• information relating to enquiries is retained for the time necessary to process the request and manage any subsequent communications;
• data relating to contractual relationships are retained throughout the duration of the relationship and subsequently for the period required by tax, accounting and legal obligations;
• data required to protect the company’s rights are retained until the applicable limitation periods have expired;
• data used for marketing purposes are retained until consent is withdrawn or the user objects to processing, without prejudice to any further legal obligations.

9. Rights of Data Subjects

Data subjects may exercise the rights provided for under Articles 15–22 of the GDPR. In particular, they may:

• obtain confirmation as to whether their personal data are being processed;
• access their personal data and receive a copy;
• request the correction or completion of inaccurate or incomplete data;
• request the deletion of their personal data, where permitted by law;
• request the restriction of processing;
• object to processing based on legitimate interests;
• object at any time to processing for direct marketing purposes;
• receive their personal data in a structured, commonly used and machine-readable format, where applicable;
• withdraw previously granted consent;
• lodge a complaint with the competent data protection authority.

Requests may be submitted by email to info@luximmobiliare.com or by certified email to luxvillas@pec.it.

Data subjects also have the right to lodge a complaint with the Italian Data Protection Authority.

10. Links to External Websites and Services

The website may contain links to websites, social media platforms, maps or services operated by third parties.

Lux Estates S.r.l. does not control how these third parties process personal data. Before using any external services, users are advised to review the relevant privacy and cookie policies.

Cookie Policy

11. What Are Cookies?

Cookies are small text files sent by websites to the user’s device, where they are stored and subsequently transmitted back to the same websites.

Cookies allow the website to function correctly, remember certain preferences and collect information about how its pages are used.

While browsing the website, users may also receive cookies installed by third parties through services embedded in the website, such as maps, videos, analytics tools or links to external platforms.

12. Categories of Cookies Used

Strictly Necessary Cookies
These cookies are essential for the proper and secure operation of the website and enable users to access the requested services.

They do not require prior consent but are described in this Policy.

They may include:

• session cookies, which are deleted when the browser is closed;
• persistent cookies, which remain stored until their expiry date.

Disabling strictly necessary cookies through the browser settings may affect the operation of certain sections of the website.

Functional Cookies
Functional cookies allow the website to remember user preferences and provide personalised features.

Where they are not strictly necessary to provide a service requested by the user, they will only be installed after consent has been obtained.

Analytics Cookies
Analytics cookies collect statistical information about the use of the website, such as the pages visited, the time spent on the website and the source of traffic.

Analytics cookies may be treated in the same way as strictly necessary cookies only when they comply with the conditions established by applicable legislation, including the production of aggregated statistics, data minimisation and the absence of combination with other information.

In all other cases, they will only be installed after the user has provided consent.

Profiling and Marketing Cookies
These cookies are used to analyse users’ interests and preferences and to display personalised content or promotional messages.

They are installed exclusively with the user’s prior consent, which may be refused or withdrawn at any time.

Third-Party Content and Services
Certain pages may include external content or services, such as maps, videos, social media features and analytics tools.

These services may use cookies or other identifiers. Where required by law, they will only be loaded after the user has provided consent.

13. Managing Consent

When first visiting the website, users may:

• accept all cookies;
• reject non-essential cookies;
• choose which individual categories of cookies to authorise;
• continue browsing using only strictly necessary cookies.

Refusing non-essential cookies will not prevent users from browsing the website normally.

Users may change or withdraw their preferences at any time through the “Cookie Settings” command available in the website footer.

The withdrawal of consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

14. Managing Cookies Through Browser Settings

Users may configure their browsers to block or delete cookies. However, disabling strictly necessary cookies may affect certain website features.

Instructions are available on the support pages of the main browsers:

• Google Chrome
• Apple Safari
• Mozilla Firefox
• Microsoft Edge

15. List of Cookies

An updated list of the cookies and other tracking technologies actually used by the website, including their provider, purpose, duration and category, must be made available through the “Cookie Settings” panel.

The configuration should be verified by performing a technical scan of the website, as the cookies used may vary depending on the services, plugins and tools installed.

16. Updates to This Policy

Lux Estates S.r.l. may update this Privacy & Cookie Policy following regulatory, technical or organisational changes.

The updated version will be published on this page together with the date of the most recent revision.